Worldline launches omnichannel payments offering – WL Hospitality Suite

By Megha Bhattacharya

Worldline today announced the launch of WL Hospitality Suite- a full service offering for the hotel industry, supporting and enabling hotels to deliver a seamless omnichannel experience for their guests. The WL Hospitality Suite will offer a range of cloud-based payment capabilities, seamlessly integrated into the hotel’s Property Management System (PMS). Thanks to tokenization, the suite responds to all the omnichannel requirements of a hotel. In addition, card and online acceptance, acquiring services, dynamic currency conversion, along with Worldline terminals, are included within the Suite.

Chris Lanckbeen, Global Head Travel & Hospitality Verticals at Worldline, commented, “The launch of WL Hospitality Suite demonstrates Worldline’s commitment as a European payment partner for the hospitality industry, offering a full-service package which is completely integrated in to the hotel’s infrastructure, enabling hotels to deliver on their omnichannel promise.”

He added: “Worldline has long been a partner of choice for the hospitality industry, in part thanks to our strong expertise, but also because we continue to innovate and offer excellent technical support. This means that our customers always stay ahead of the curve, providing their guests with a best-in-class payment experience.”

The comprehensive offering is expected to ease the payments process for hoteliers, with a single point of contact for all payment and integration services. Hotels are now able to enjoy greater convenience in key guest interactions and in having guests pay for their stay. They will now be able to utilize the benefit of having all payment functions fully integrated into their central management system, creating a unique customer experience for their guests and staff.