Worldline teams up with Microsoft to boost fight against fraud

By Megha Bhattacharya

Worldline today announced that it has partnered with Microsoft to integrate Dynamics 365 Fraud Protection into Worldline’s digital commerce payments suite. Dynamics 365 is a large portfolio of enterprise-level products covering sales, marketing, finance, commerce, supply chain, HR and more, including Fraud Protection.

Panteha Pedram, Director of Fraud and Risk Products at Worldline, said, “Microsoft are world leaders across dozens of digital industries, and after extensive reviews of the available anti-fraud solutions we have found that they are the ideal partner to bring fraud prevention technology to all of our customers. We take fraud extremely seriously, and because of the size of our client-base and the power of Microsoft’s solution we are confident that we will make a sizable dent in online fraud and futureproof online businesses.”

The integration will also enable a mixture of pre-set fraud controls and adaptive AI that can learn to better identify fraud both on a client’s own site and as part of a globe-spanning fraud protection network. Worldline’s clients will be able to see Dynamics 365 Fraud Protection working in real time thanks to an intuitive user interface (UI), and users can easily balance fraud prevention with customer friction through a comprehensive dashboard that analyses false positives, optimizes rules to increase acceptance, and uses a virtual fraud analyst interface to calculate risk appetite to balance customer friction and fraud catch rate.

Robin Brenner, Sr. Director of Dynamics 365 Fraud Protection at Microsoft, said, “Worldline is a global leader in payments and transactional services, and Microsoft looks forward to partnering with them to bring our modern, cloud-native fraud protection solution to their global customer base. Dynamics 365 Fraud Protection builds upon the technology that protects Microsoft’s businesses, from Azure to Xbox, and combines advanced adaptive AI with a global fraud protection network spanning millions of users, to help businesses combat both criminal and friendly fraud, while maximizing profits. The specialized integration between Worldline and Microsoft will evolve the landscape for payments and transactional services and bring the best of both worlds to our customers.”