Western Union & Khipu introduce new digital payment method in Chile
By Gloria Mathias
Western Union has announced an agreement with Khipu, allowing customers to send money digitally using any bank account in the South American country.
This agreement involves integrating Khipu technology into the Western Union mobile app and website, allowing customers to send money faster and easier from any bank account in Chile.
“Western Union remains committed to providing the best possible experience to its customers, one that addresses choice, speed, and convenience when sending money cross-border. We are excited to team up with Khipu and integrate their technology into our website and mobile app to create a more efficient and seamless process for our customers,” shared Priscila Nogueira, Western Union Country Director, Chile.
Previously, customers wishing to pay with a bank account had to exit the Western Union app or website and log into their bank’s platform to finalise payment. With this integration, that step is now eliminated, and the entire process stays within the Western Union channel. The integration ensures that remittances can be sent more quickly and efficiently, making it possible to conduct transactions in minutes.
Eduardo Charme, Assistant Sales Manager at Khipu, pointed out, “A global partner like Western Union strengthens our more than 10 years of service and growth. This collaboration marks a milestone in Chile’s financial sector, improving inclusion in digital services using cutting-edge, modern, and easier technologies. At Western Union and Khipu, we are committed to offering innovative solutions to make our customers’ lives easier.”
Western Union also announced a special $0 fee promotion for the first remittance paid through the “Online Bank Transfer” option, an incentive intended to encourage customers to try the new service.
“This service reinforces and strengthens Western Union’s presence as a leader in remittance operations in the Chilean market. We are confident that it will be of great help to our users, which is in line with our focus on customer service and satisfaction with world-class standards,” added Nogueira.
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