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VoxSmart acquires GreenKey Technologies to expand NLP capabilities

By Edlyn Cardoza

September 29, 2021

  • Automated speech recognition
  • Greenkey Technologies
  • Natural Language Processing
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VoxSmart, GreenKey Technologies, USA, UKVoxSmart Ltd., the global leader in communications surveillance, has announced the acquisition of GreenKey Technologies Inc., the industry-leading automated speech recognition (“ASR”) and natural language processing (“NLP”) provider, to further bolster its communications surveillance offering to global financial institutions.

The addition of GreenKey’s domain-specific communication analysis expertise will enable VoxSmart to rapidly accelerate growth and position the company as the de facto market leader in natural language processing (NLP) and voice analytics for Financial Markets.

Commenting on the deal, Oliver Blower, CEO of VoxSmart said: “By acquiring GreenKey, we have added an extremely valuable asset to our product portfolio enabling us to provide even greater value and deeper insights to our clients. We continue to be extremely well positioned to help the market consolidate their surveillance assets with our unique ‘one platform’ approach.”

Anthony Tassone, CEO of GreenKey Technologies, added: “Following eight years of research and development focusing on voice data analysis for the financial markets, we are incredibly excited to be working with VoxSmart on this transaction. They have the breadth and depth of reach within this sector to take the technology to the next level.”

This acquisition marks a period of rapid growth for VoxSmart, following a $25 million growth equity investment injection from Toscafund earlier this year, which was designed to support transactions such as this.

George Koulouris, Partner of Toscafund, noted: “We are already seeing our investment in VoxSmart providing the necessary support in facilitating the completion of this deal, with the company well positioned to pursue further transactions and solidify its position as the market leader.”

VoxSmart Ltd. is a global SaaS communications surveillance provider with offices in New York, London, Singapore, Madrid, Queenstown, and Sydney. VoxSmart designs, develops, and deploys cloud-based communications surveillance technology for global financial institutions to manage their business risks and regulatory requirements. Its rapidly evolving technology, with proven accuracy in financial voice transcription and real-time instant message capture, supports over 100 clients with regulatory requirements to monitor and reconstruct all trade communications from voice, mobile, email and chat.

VoxSmart has unparalleled expertise in unstructured data processing and indexing for complex technology environments and believes that by harnessing this data, a business will build a strong foundation for intelligent risk and control analysis. VoxSmart’s goal is to become the global reference for risk and compliance surveillance technology and offer end-to-end remote conduct and employee monitoring that connects a firm’s people, processes, and technology to drive significant operational efficiencies and enable smarter business decisions.

GreenKey Technologies (GK) is the creator of a patented speech recognition (ASR) and natural language processing (NLP) platform that recognizes complex and domain-specific jargon across real-time audio and text sources, transforming them into actionable insights. GK helps financial market and emergency services professionals’ structure conversational data into insightful reports and automate complex workflows.

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