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ServiceNow launches new AI-powered Finance and Supply Chain Workflows

By Delisha Fernandes

May 17, 2023

  • AI-Powered Decisioning
  • Business
  • ERP investments
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ServiceNowServiceNow, a digital workflow company, announced a major expansion of the ServiceNow portfolio, with the launch of Finance and Supply Chain Workflows.

These new AI-powered workflows help finance, supply chain, and procurement leaders reduce costs and accelerate time to value while improving user experience.

Organisations can simplify operations and experiences, create more resilient supply chains, and increase compliance. These new workflows join ServiceNow’s existing Technology, Employee, Customer, and Creator Workflow solutions.

“ServiceNow’s Finance and Supply Chain Workflows broaden our portfolio to help meet the unique needs of modern business leaders and organisations, including CFOs, procurement professionals, and supply chain executives,” said Josh Kahn, senior vice president of Creator and Finance and Supply Chain Workflows at ServiceNow. “To gain a competitive edge in an increasingly complex business environment, these leaders can now deploy automated capabilities across core business functions to drive efficiency and business value at scale, all on one, easy-to-use platform.”

Organisations today require more connected, responsive solutions that work across multiple departments and systems. Unfortunately, for many organisations, siloed systems of record were not built for today’s agile work and are difficult and costly to change. Finance and Supply Chain Workflows unite people, processes, data, and technology in one easy-to-use platform to get work done across critical business processes.

Now, finance, procurement, and supply chain teams can operate more efficiently, lowering the cost of operations while improving user experiences. Using data from existing ERP investments, businesses can automate processes and digitise mundane, manual work faster without the cost and organisational impact of large migrations.

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