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Paysafe and Virgin Voyages partner for online payments

By Edlyn Cardoza

November 29, 2022

  • chargebacks
  • Credit Risk Management
  • Online Payments
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Paysafe, Virgin Voyages, Online Payments, Travel Payments, Risk Management, Credit Risk Management, T&E Risk Monitor, Chargebacks, USAPaysafe, one of the leading payments platforms, today announced a partnership with Virgin Voyages, Richard Branson’s lifestyle travel brand focused on delivering cruise vacations for adult travelers. Paysafe will ensure travelers can quickly and securely pay online for their next cruise with Virgin Voyages, whose payments risk will also be mitigated by Paysafe’s bespoke travel solution.

“Virgin Voyages is strongly focused on giving our Sailors the vacation of a lifetime, and this covers every aspect of their experience including booking their trip and making safe and secure online payments. Our partnership with Paysafe has helped create a smooth and seamless process,” said John Birdsall, Senior Director of Corporate Accounting at Virgin Voyages.

Whether booking an opulent Virgin Voyages cruise in the Caribbean, Europe, or the South Pacific and Transatlantic crossings, travelers can now use their credit card to pay online to book their exclusively adult seabound vacation through Paysafe, with all transactions processed seamlessly. With 20+ years of card-not-present payments experience, including for travel merchants, Paysafe will allow Virgin Voyages to better serve its global customer base by accepting payments in multiple currencies besides the U.S. dollar.

The relatively high-risk nature of cruise travel payments – with cruises often booked many months in advance of travelers’ setting sail – will be mitigated by Paysafe, which has deep expertise in risk management for travel merchants. Paysafe’s custom risk product for Virgin Voyages leverages Actuary’s T&E Risk Monitor to provide the merchant full transparency on the holdback and release of funds for processed ticket sales, ensuring effective credit risk management.

Paysafe will also help Virgin Voyages negotiate the issue of fraud and chargebacks through its dedicated in-house risk and chargeback teams. In addition, a Cruise Line Relationship Manager at Paysafe will enable Virgin Voyages to overcome specific payments challenges.

Afshin Yazdian, President of Merchant Solutions at Paysafe, said, “We’re delighted to partner with Virgin Voyages, the latest venture from the iconic Virgin Group and its co-founder Richard Branson. We look forward to supporting this unique travel brand’s growth by leveraging our travel payments experience to facilitate the reservation process for Virgin Voyages and its customers.”

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