NTT DATA & Naehas unite to offer personalised financial solutions

By Gloria Methri

NTT DATA has announced its new partnership with Naehas, an expert in the financial services customer experience cloud space. The collaboration aims to transform personalised banking by leveraging Naehas’ expertise in financial and banking solutions and NTT DATA’s robust technological capabilities.

Together, Naehas and NTT DATA are set to deliver benefits to the financial sector by:

Accelerating Personalised Banking Transformation: Through strategic insights and deep industry knowledge, this partnership will expedite the customisation of banking products and offers, ensuring they are tailored to meet the unique needs of each customer.

Enhancing Time-to-Value: The synergy between the companies will enable quicker deployment of personalised financial solutions, reducing the time from concept to market and ensuring that clients receive faster, personalised, relevant and more reliable outcomes.

Advancing Risk Management and Disclosure Control: By integrating advanced technologies and approaches, the partnership will enhance the management of financial disclosures, reducing risks associated with compliance and regulatory requirements. This will ensure that all product offerings are not only personalised but also fully compliant with the latest financial regulations.

Rob Webb, Head of Digital Transformation and Operations Banking & Financial Markets at NTT DATA UK&I, said, “For too long, banks and financial services institutions have had to accept low response rates and high operational costs as the cost of doing business. That is why we are excited to partner with Naehas, helping organisations in this sector to transform customer experiences and significantly reduce operational risks with its advanced cloud-based solutions.

“Now, with a full suite of tools at their fingertips, our financial services customers will be able to access personalised, compliant, and efficient services, designed from the ground up to overcome their biggest day-to-day obstacles.”

David McKenna, EMEA Managing Director for Naehas, states, “Through advanced core integration, AI and personalisation, Naehas solutions are proven to help banks quickly attract new customers, retain and delight existing ones, boost their deposits and ensure disclosure control across all product channels. This partnership will empower banks to modernise legacy systems rapidly, in turn enabling them to adapt to evolving market demands quickly, launch new banking products, campaigns and offers in weeks, not years and secure a significant competitive advantage.”