Mirabaud launches a digital transformation programme and chooses Temenos & Wealth Dynamix

By Joy Dumasia

Mirabaud is proud to announce the launching of the largest project the bank has ever embarked on, pushing ahead its highly regarded entrepreneurial and passionate team to the next level of client service thanks to the adoption of enhanced digital front and back-office capabilities. 

Starting in the Spring of 2022, Temenos and Wealth Dynamix will be supporting Mirabaud’s move from traditional on-premise systems to deliver a digital end-to-end wealth management platform for the Group over the next few years. With the generational transfer of wealth, new regulations and growth in asset classes such as private equity or digital assets, the switch to SaaS (Software-as-a-Service) on Temenos Banking Cloud give Mirabaud the agility to quickly adapt to changing investment opportunities and client expectations. Mirabaud will also use the complete suite of Temenos wealth banking capabilities: self-service channels and portfolio management to back-office processing, Payments, Financial Crime Mitigation and Data Lake. The breadth and depth of Temenos Wealth capabilities will enable Mirabaud to deliver a digital customer experience with personalised services and highly automated processes. 

Privacy is and will always remain an absolute key consideration for Mirabaud in selecting its business partners, of which Temenos and Wealth Dynamix both leverage an advanced technology architecture to deliver the utmost secure cloud-native platform. All personal data is fully encrypted and tokenised, ensuring no customer identifying information is ever held on either the Temenos or CLMi systems. 

Wealth Dynamix product CLMi is a secure SaaS, scalable and digital-first Client Lifecycle Management (CLM) solution. It fully supports Mirabaud’s goals by delivering an end-to-end digital experience for client engagement, client on-boarding and CRM that will enhance the productivity of relationship managers and operations and compliance specialists. In addition, CLMi will enable digital engagement with end clients to ensure client satisfaction remains at the heart of the Mirabaud service offering. 

Camille Vial, CEO of Mirabaud, said: “This key investment for the Mirabaud Group is a clear demonstration of our dedication to our clients: positioning ourselves as a leading partner for them today and the generations to come. We are working to carry on adapting quickly to their needs and to market trends whilst never losing sight of our core vision and values: combine our entreupreneurial and passionate human approach with cutting edge technology.”

Max Chuard, Chief Executive Officer, Temenos, commented: “We are delighted that Mirabaud has selected Temenos to accelerate its digital transformation in the cloud. The private wealth management industry is chang­ing rapidly, and traditional business models must adapt to meet today’s client expectations. With Temenos’ state-of-the-art cloud platform, wealth management firms can gain quicker time to market, massive scalability, and higher security. With Temenos, Mirabaud can continue evolving and innovating in the market to deliver exceptional client experience and attract a new generation of investors.” 

Gary Linieres, CEO and Co-Founder of Wealth Dynamix, commented: “We are absolutely thrilled to be working with Mirabaud, one of the longest established and highly regarded Swiss family-owned private banks. Mira­baud’s vision is a great fit for our own to transform their global business using our Saas platform, CLMi, to deliver digitised client journeys from early-stage engagement and client onboarding to day-to-day relationship management. This vision is why CLMi exists, our technology will enable them to deliver the strategic change required to remain a leader in the rapidly changing market whilst enhancing the character and reputation which has been their hallmark of success for so many years.”