IceWarp empowers NBFCs with secured collaboration solutions in India

By Edil Corneille

IceWarp, a company developing email communication and collaboration solutions, has mentioned that it has empowered Non-Banking Financial Companies (NBFCs) in India with its secured, streamlined and seamless team collaboration tools. NBFCs have turned to IceWarp’s solutions to break the ice for securitisation in communication among the employees and customers.

NBFCs are said to have played a pivotal role in meeting the financial needs of individuals and businesses. It has played a significant role in helping the economy stabilise during the COVID-19 outbreak. While the pandemic forced the economy to adopt social distancing, at the same time, it also forced most companies to adopt the ‘Work From Home’ (WFH) culture. Therefore, the organisations that were not open to the concept of remote working earlier, have now deployed video conferencing apps and team collaboration tools to allow their employees to work from home during the pandemic.

However, there are huge challenges in the financial services space while adopting WFH, as it involves the critical nature of the work especially when it comes to security. While dealing with such critical data, there is always a fear factor or distress while handling sensitive information for the client, customer, and other transaction-specific data that is being handled. IceWarp with its email communication and collaborative tools have helped organisations to mitigate and further strengthening their business model without compromising on their performance and leaving aside any unwanted cyber-security risks.

Pramod Sharda, CEO, IceWarp, India, and Middle East said, “The pandemic has impacted many businesses, as well as the economy and it, has created a liquidity crisis in the ecosystem. It is important for the NBFC sector to grow positively as it a crucial pillar to meet the increased credit demand in the economy. To fulfill the same, it is important for this sector to keep up the pace and be ready to work in any situation by using technology like cloud communication.”

IceWarp, a collaborated cloud-based email solution is empowering NBFCs to communicate and collaborate more effectively within and outside the organisation and envelope various tasks with just an email on a single platform. Unfolding its benefits NBCs are able to focus on growth, infrastructure, customer reach, profitability by pushing their capabilities to the fullest.

The platform allows connecting with customers, clients, and employees virtually by adding up to 70 participants which help in managing financial activities.