FICO unites software business under EVP Stephanie Covert to accelerate platform strategy

By Joy Dumasia

FICO announced that Stephanie Covert had expanded the role of executive vice president for software. In a move designed to improve alignment and accelerate the company’s platform strategy, she will be responsible for all elements of the company’s software business, including software technology, product management, service, sales and marketing functions.

Will Lansing, FICO CEO, said: “Our top software priority is to extend our position as the #1 analytic decisioning platform that enables businesses to optimize consumer interactions across all decisions. Under Stephanie’s strong leadership, our Sales, Marketing and Services organization has helped many enterprises achieve their digital transformations with data-driven decisioning powered by FICO Platform. By placing all elements of our software business under Stephanie’s leadership, as we did years ago for our scores business under Jim Wehmann, we can better align our field-facing and software technology priorities and thus strengthen our ability to address the critical decision management needs of our customers.”

Stephanie Covert was named executive vice president for Sales, Marketing and Services in 2020, having previously served as vice president of Global Sales Operations. Before joining FICO in 2014, she held leadership roles at Apttus, Oracle, and RightNow. 

Stephanie Covert said: “The bottom line for our customers is that we will bring our innovations to them faster, give them better visibility into our innovation cycle and deliver greater value to their business. With this change, we align all our resources to accelerate the development of our market-leading analytic decisioning platform.”

IBS Intelligence reported that FICO had been engaged by Vodafone, a telecommunications company in Europe and Africa, to review new fraud risks and mitigations arising from the accelerated adoption of digital channels due to the pandemic. The FICO Advisors consultancy team will assess Vodafone’s operations across 19 countries and advise tackling new fraud risks at a country level.