back Back
Seeking to raise capital? Seeking to invest? Click Here & Express your early interest to be a part of IBS Intelligence’s new fund initiative.

Vodafone to leverage FICO’s expertise in tackling digital fraud risk

By Joy Dumasia

November 29, 2021

  • Cyber Risks
  • Cybersecurity
  • Digital Channels
Share

FICO has been engaged by Vodafone, a telecommunications company in Europe and Africa, to review new fraud risks and mitigations arising from the accelerated adoption of digital channels due to the pandemic. The FICO Advisors consultancy team will assess Vodafone’s operations across 19 countries and advise tackling new fraud risks at a country level.

The FICO Advisors team will analyse current fraud controls in customer identification and authentication, tools and technology, digital strategies, digital processes and fraud loss recording and reporting.

FICO powers decisions that help people and businesses around the world; founded in 1956 and based in Silicon Valley, the company is a pioneer in using predictive analytics and data science to improve operational decisions.

Steve Hadaway, Vice President and Managing Director of FICO in EMEA, said: “In the telecom industry, the use of digital channels is growing and replacing traditional sales and service channels. With COVID-19, data usage and online transaction volumes have soared, and this is also driving more fraud to migrate to digital channels. We are using our extensive expertise to assist telecommunications organisations around the world.”

Andy Mayo, senior group fraud manager at Vodafone, said: “The massive growth in digital engagement has changed business around the world. With this study, we plan to probe deeper and learn how we can offer even better protection to our customers. We chose the FICO team because of their expertise and experience in telecommunications, specifically in fraud and digital practices.”

Recently, IBS Intelligence reported that Ultimo SA, the debt management company in Poland and a part of B2 Holdings, will use FICO collections treatment optimisation to take the ideal treatment path for each borrower. Using advanced mathematical optimisation from FICO, Ultimo will identify the best, most sustainable collections strategy for each borrower from among dozens or even hundreds of potential options.

Previous Article

November 29, 2021

Transak leverages Zero Hash for US expansion

Read More
Next Article

November 29, 2021

4 FinTech firms providing collateral free loans to women entrepreneurs

Read More










IBSi Daily News Analysis

The Weekly Wrap

August 12, 2022

Cyber Risks

The Weekly Wrap: all you need to know by Friday COB | August 12th

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

August 11, 2022

India’s top BFSI experts Unite to Reshape India’s Banking Landscape at #TresconBFSI

Read More

August 11, 2022

epay selects Fraugster to pilot fraud prevention services for its payment processing

Read More

August 11, 2022

Saudi EXIM Bank chooses SAS technology for model risk management

Read More

Related Reports

Sales League Table Report 2022

£1,500.00 / year

Know More
IBS Intelligence - Global Digital Banking Vendor & Landscape Report Q2 2022
Global Digital Banking Vendor & Landscape Report Q2 2022

£1,500.00 / year

Know More
IBS Intelligence - Wealth Management & Private Banking Systems Report Q2 2022
Wealth Management & Private Banking Systems Report Q2 2022

£1,500.00 / year

Know More
Global Transaction Banking Vendors and Landscape Report Q2 2022

£1,500.00 / year

Know More
IBS Intelligence - Treasury & Capital Markets Systems Report Q2 2022
Treasury and Capital Markets Systems Report 2022

£1,500.00 / year

Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2022