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Encore Bank selects Q2 to accelerate its commercial digital banking innovation

By Edlyn Cardoza

February 07, 2023

  • Boutique Bank
  • Commercial Banking Solutions
  • Commercial Lending
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Q2 Holdings, Digital Transformation, Encore Bank, Boutique Bank, Q2 Digital Banking Platform, Q2 Catalyst Commercial Solutions, Commercial Lending, Commercial Lending, Commercial Banking Solutions, SMBs, USAQ2 Holdings, Inc., one of the leading providers of digital transformation solutions for banking and lending, announced that Encore Bank, one of the nation’s fastest-growing banks, has selected Q2 as its strategic digital partner.

Encore Bank – a commercially focused boutique bank with $3.4 billion in assets serving customers in 20 markets across eight states – will deploy the Q2 digital banking platform and several Q2 Catalyst commercial solutions. Leveraging the Q2 digital banking platform’s extensive integration capabilities, Encore Bank will be able to grow its commercial lending, deposit and non-interest income business through a seamless digital experience that connects to its back-office processing systems.

“Technology has changed the game in banking, but it’s no longer enough to be a differentiator; it also needs to drive and deepen relationships,” said Encore Bank’s President, Chief Strategy & Growth Officer Burt Hicks. “We looked for a digital partner that was the best of the best with unmatched capabilities and competency. Q2 brings immense value and innovation to the table. Their team immediately aligned with our vision at the executive level, and we look forward to a long-term partnership.”

The Bank will leverage many digital solutions that are part of Q2 Catalyst, Q2’s suite of commercial banking solutions, to deliver a modernised user experience to its customers. These solutions include Q2’s digital banking platform that serves consumers, small businesses, and commercial customers, Q2’s onboarding solutions for consumers and businesses and Q2’s treasury management solutions, along with Q2 Treasury Onboarding, Q2 Commercial Sales Enablement, Q2 ClickSWITCH, Centrix and Q2 Marketplace.

“Q2 Catalyst resonated with our team because it allowed us to solve specific challenges for our commercial customers, including the ability to onboard efficiently and the autonomy to manage day-to-day operations with ease,” said Nikki Pfleger, Director Of Business Banking Solutions, Encore Bank. “We want to deliver a seamless digital experience and best-in-market treasury technology, all while providing capital to small and mid-sized businesses.”

Known for its concierge approach to banking, innovative technology and experienced bankers, Encore Bank offers a unique experience for its employees, partners, and clients. Each Encore Bank location employs local people with local interests and a deep understanding of what makes each community great. They are committed to serving clients and communities by forming deep partnerships with its customers, local nonprofits, and philanthropic and community organisations.

Dallas Wells, Senior Vice President of Product Management, Q2, said, “Q2 is proud to partner with Encore Bank and work in lockstep with its innovative team to deliver solutions for every aspect of the commercial life cycle. Encore Bank is truly building something unique, and we are excited to partner with Encore Bank to help empower its growth trajectory and accelerate its digital roadmap.”

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