Credit Union 1 selects nCino to enhance its digital lending strategy

By Gloria Methri

Credit Union 1, a US-based financial institution with nationwide membership, has selected to implement multiple nCino solutions to create a unified experience across its commercial, consumer and indirect lending businesses.

Credit Union 1 has a more than 65-year history of helping individuals and communities achieve financial success and has grown to include 18 branches nationwide through the implementation of digital banking technology. To keep pace with its growth, Credit Union 1 has partnered with nCino to enable quicker lending without losing the community focus that is core to the credit union’s values.

With the nCino Platform, Credit Union 1 can deliver a connected and convenient lending experience across multiple lines of business. It can also create efficiencies to grow its loan volume while prioritising a member-first approach to service.

“As we continue to expand our presence nationwide, our top priority is delivering the modern, seamless experience that today’s consumers expect at all member touchpoints,” said Todd Gunderson, President and Chief Executive Officer at Credit Union 1. “By building a foundational omnichannel architecture that will allow us to deliver fast, personalised and convenient experiences, we are helping to create brighter financial futures for each of our members.”

Nicole Haverly, Vice President of Credit Unions at nCino, added, “Credit unions are unique in that they are committed to more than services; every interaction at institutions like Credit Union 1 represents an opportunity to reinvest in their members and contribute to the financial success of their communities. We’re honored to partner with the Credit Union as it works towards this mission with nCino’s technology as the foundation.”