Lastminute.com simplifies booking for travelers with Checkout.com

By Gloria Methri

lastminute.com, the European Travel-Tech offering dynamic holiday packages, has selected Checkout.com as its global payment service provider.

Recently celebrating its 25-year anniversary, the lastminute Group is an online travel destination serving millions of customers annually with holiday packages. The group has a portfolio of brands such as Volagratis, Rumbo, weg.de, Bravofly, Jetcost, Crocierissime, and Hotelscan.

Checkout.com aims to lead the travel industry by leveraging technology to simplify, personalise, and enhance its customers’ travel experience. Through Checkout.com’s cloud-based payments platform, lastminute.com unlocks market-leading performance to boost acceptance rates and create a seamless customer journey.

Alessandro Luchetti, Head of Payment Operations, at lastminute.com, said, “Since going live with Checkout.com, we have continued to see meaningful increases in our payment performance. Through their consultative approach to support, we have not just been able to unlock more growth opportunities but have also identified a number of cost efficiencies across our global operations. In Checkout.com, we have a partner who is as invested in the long-term success of our business as we are.”

This consultative approach to driving performance is illustrated through a complete review of lastminute.com’s global payment flows conducted by Checkout.com. An analysis by Checkout.com’s payment performance team revealed a number of inefficiencies across its global payment’s infrastructure.

Inefficiencies that either resulted in additional transaction expenses or decreased authorization rates. In all, this work resulted in an increase of 1.9% in authorization rates for lastminute.com since working with Checkout.com. As a business processing billions of dollars a year – every percentage point increase delivers meaningful revenue increases. 

“lastminute.com is one of the original dot-com success stories. 25 years later, the business continues to lead the travel tech vertical with its commitment to innovation. We’re delighted to win the business of this iconic brand and power its continued commitment to simplify and enhance their customers’ travel experiences,” said Antoine Nougué, Global Head of Commercial at Checkout.com.