Worldline rolls out Data as a Service platform to boost payment solutions

By Megha Bhattacharya

European payments solutions provider, Worldline today announced that Ingenico has launched its Data as a Service (DaaS) platform – Ingenico Insight with an aim to combine machine learning and data science capabilities for enhanced payment solutions and customised user experience. Ingenico has been a part of Worldline since October 2020.

According to Ingenico, the DaaS platform offers reporting, business intelligence (BI) and transaction management for payments. It aims to transform the traditional dashboard, used to see aggregated data, into a platform with deep-dive and payment optimization features. The platform will include capabilities to extrapolate data and make predictions and provide prescriptive measures and will offer a benchmarking ability to compare against industry averages.

Anne-Claude Tichauer, Global Head of Portals, Digital Commerce, Merchant Services at Worldline explained, “I’m very excited about this product because it is a big change for payment management. Ingenico Insight goes a step further than traditional dashboards, providing tailored advice on top of in-depth insight in payments. Moreover, we built it with a UX centric approach, incorporating feedback from customers along the way. This makes it intuitive and user friendly. You can play around with data while making smarter decisions effortlessly.”

Worldline stated that its customers can now investigate datapoints individually, take control of data and identify and resolve conversion as well as chargeback or fraud related issues.

Recently, ANZ announced it will enter into a joint-venture with European-based payments company Worldline to provide its small business, commercial and institutional customers in Australia with access to the latest technology for fast, reliable and more secure point-of-sale and online payments.