Worldline and Microsoft introduce next-generation fraud solutions for online payments

By Joy Dumasia

Worldline, a global leader in payments, has announced the official launch of its partnership with Microsoft Dynamics 365 Fraud Protection. The collaboration will enable Worldline’s enterprise-level customers to deal with increasing challenges caused by online payment fraud.

As the first provider within the payments industry to fully adopt and integrate this Microsoft fraud screening solution, Worldline can offer a next-generation hybrid fraud solution that can help increase accuracy and efficiency far beyond traditional rules or advanced machine learning alone. The solution can learn and adapt to the ever-changing fraud patterns, powered by adaptive AI technology, enabling global merchants to optimise fraud detection and protect revenue.

The collaboration between Worldline and Microsoft enables enterprise-level customers to take advantage of the cutting-edge Dynamics 365 technology solution, from the outset, without wasting time and resource on deployment or onboarding. The result sees a truly seamless integration with no adverse impact on the overall customer experience. Key features for the solution are:

• Hybrid fraud screening – incorporating/combining static rules and advanced machine learning
• Machine learning AI – adapting to fraud patterns and optimising fraud detection
• Device fingerprinting – a collection of device telemetry for device identification
• Multi-hierarchy management – enabling fraud management strategy across every level of the business

Additional features include risk appetite assessment, extensive data network functionality, manual reviews, the ability to accept all card payments, etc. 

Panteha Pedram, Director of Fraud and Risk Products at Worldline, said: “We are very excited to be the first payments provider to fully integrate Dynamics 365 Fraud Protection within our online solutions offering. Microsoft is truly an established world leader in fraud prevention, and we look forward to harnessing their expertise and market reputation in order to enhance our client service offering.”

Robin Brenner, Sr. Director of Dynamics 365 Fraud Protection at Microsoft, added: “We are excited about our collaboration with Worldline to bring Microsoft’s state-of-the-art fraud detection to their global customer base. Our modern, cloud-native solution will help Worldline and their merchants combat fraud and maximise profits. We look forward to this partnership laying the groundwork for the future of payments and transactional services.”