United Federal Credit Union selects Fiserv’s DNA account processing platform

By Megha Bhattacharya

Fiserv announced that United Federal Credit Union has selected the former’s technology to focus on enhancing member relationships and improve operations. The credit union will be migrating to Fiserv’s DNA account processing platform and leverage the company’s card and payments solutions.

“We were looking for a partner who could provide deep integration between our core and card solutions, which we identified as a strategic imperative,” said Duane Wilcoxson, chief information officer at United Federal Credit Union. “With Fiserv, and the ecosystem they’ve built around DNA, we’ll be able to bundle credit and debit under one partner and achieve our aim of providing a consistent, intuitive experience for our members.”

Fiserv’s DNA is a unified core account processing platform that offers a 360-degree view of member relationships, enabling financial institutions to deliver personalized service and more relevant product offerings.

Recently, Malta-based FIMBank selected Fiserv to boost its financial crime risk management capabilities. The partnership is expected to enable the Bank to manage risk, meet regulatory requirements while offering scalability to accelerate growth and flexibility. According to the FIMBank Group, it sought an FCRM solution that implements a range of integrated Anti Money Laundering and internal fraud support. The Bank, therefore, deployed AML Risk Manager and Watch List Manager, built on the Financial Crime Risk Management platform from Fiserv, to effectively detect, investigate and resolve financial crime.

“United Federal Credit Union had a clear need and strategy, and turned to Fiserv to facilitate the right experiences for members,” said Sam Boggs, president and general manager of Open Solutions at Fiserv. “They now have the tools they need to customize their offerings, increase speed to market with new products, and bring personalized service to their member base.”