back Back

Ubiquity opens second Latin American office in Bogotá to meet customer demand

By Edlyn Cardoza

December 01, 2021

  • Amazon
  • Banking-as-a-Service
  • Bogotá
Share

Ubiquity, USA, Latin America, banking-as-a-service, FinTecUbiquity, a global business process outsourcer and one of the fastest-growing private companies in the United States, recently announced the opening of their newest servicing centre in Bogotá, Colombia.

“We’re thrilled to expand further into Latin America, which will play a key role in our growth and continued focus on delivering game-changing customer experiences,” said Matthew Nyren, CEO of Ubiquity. “With its dynamic business environment, skilled workforce, thriving multiculturalism, and proximity to North America, Bogotá is an ideal place for us to operate. Since 2016, more than $7 billion has been invested in financial services companies in Latin America. Ubiquity’s new Bogotá office positions us well to service this hyperactive market today and into the future.”

Colombia’s economy is expected to grow by more than 8.5% in 2021, and the outsourcing industry plays an increasingly crucial role in that growth. The business process outsourcing (BPO) industry in Colombia generates more than 230,000 direct jobs. It has grown 6% annually over the past six years, as the country has attracted companies such as Amazon, which set up a contact centre there in 2018. This growth is likely to continue as the global pandemic has reshaped service delivery, putting a greater onus on operational excellence across a diverse set of needs, including Spanish-speaking skills.

“The global pandemic has reshaped customer expectations,” said Nyren. “With an office in Bogotá, we will be able to tap into a rich talent pool that possesses Spanish and other language skills and offer companies the customized and world-class customer experiences in which we take considerable pride.”

Previous Article

December 01, 2021

Ziglu expands with its new fee-free Dollar account

Read More
Next Article

December 01, 2021

Dakota Credit Union Association collaborates with Scienaptic AI

Read More








IBSi Daily News Analysis

Cybersecurity, financial services

May 17, 2024

Amazon

Most of KSA organizations uses AI in their cybersecurity strategies, study shows

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

May 17, 2024

Confida and illimity create new capillary proximity network, Pehi

Read More

May 17, 2024

dLocal expands partnership with Deel to 12 new countries

Read More

May 17, 2024

Dwolla & Visa to enhance Pay by Bank experience for businesses

Read More

Related Reports

Sales League Table Report 2023
Know More
Global Digital Banking Vendor & Landscape Report Q1 2024
Global Digital Banking Vendor & Landscape Report Q1 2024
Know More
Wealth Management & Private Banking Systems Report Q1 2024
Wealth Management & Private Banking Systems Report Q1 2024
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q1 2024
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2023