Tietoevry finalizes major new payment solution upgrade in Serbia

By Gloria Methri

Tietoevry has completed a major systems’ upgrade for Chip Card, a member of Payten, one of the leading payments processors in the Republic of Serbia. Chip Card joined forces with Tietoevry to implement an upgraded Card Suite switching & clearing solution, which decreases the execution time of clearing services, eliminates the risk of downtime in the system, and reduces operational costs.

One of the leading processors in the Balkans, Chip Card acts as a trusted partner for many banks in the region. In January 2021, Chip Card announced its intention to upgrade its existing card processing infrastructure with Tietoevry to help manage soaring service demand and transaction volumes and prepare its business for future-proof system flexibility, speed, and no-downtime expectations.

Tietoevry created a combination of software and hardware set-up, including Oracle Exadata and Oracle Cloud Multi-Vendor services. The Card Suite solution established a full setup for a real-time processing environment, with 100% system availability, no downtime during release upgrades, and high availability for overall service uptime.

Commenting on the implementation of this upgrade, Valdis Janovs, Head of Instant, Retail Payments and Cards at Tietoevry, said, “Chip Card, a member of Payten is developing ambitious plans to expand beyond their existing footprint in the Balkans. From every angle, this system upgrade was an important step in enhancing Chip Cards service offering and preparing for future growth.

He added, “Chip Card, which is critical in digital payments growing in volume and importance. Looking ahead, we have also introduced the capacity in Chip Card to tokenize payments via VISA’s VTS or Mastercard’s MDES products. We look forward to continuing our work with Chip Card as they develop their business internationally in the years ahead.”

Milan Ognjanovic, Executive Director, of Chip Card, a member of Payten said, “This upgrade will enable us to be more competitive in the years ahead as we look to expand our business into the existing and new markets, especially Western Europe and Africa, where we see great payment processing potential.”