Target Group chooses Provenir to power Mortgage Hub platform

By Gloria Methri

Target Group has partnered with Provenir, an expert in decisioning software, to help power its mortgage originations platform, Mortgage Hub.

The partnership brings Provenir’s unified decisioning platform to Mortgage Hub, providing automated end-to-end decision-making throughout the customer lifecycle. Whether it’s applying for a mortgage or customer management, fraud and collections, Provenir’s intelligent decisioning will help power the customer’s journey throughout Mortgage Hub.

The aim is to support lenders’ risk strategies using the Mortgage Hub platform and enable them to make informed decisions quickly and easily. The result is a much faster and more seamless experience for customers and brokers, with Provenir’s intelligence helping to drive decision-making in every interaction.

Integrating Provenir’s platform is the latest example of Mortgage Hub helping to transform the origination process. The modular Mortgage Hub platform uses behavioural science and ongoing consultation with all key parties to help mitigate the key frustrations faced during the mortgage process and deliver an improved experience for all.

With the help of data-driven decision-making, Mortgage Hub reduces the time between application and offer, providing a decision in principle (DIP) in just 20 seconds.

Melanie Spencer, sales and growth lead at Target Group said, “In today’s climate, it has never been so important for lenders to be able to make informed decisions, and for the good of the entire mortgage process, to make those decisions quickly. Having Provenir behind the scenes of Mortgage Hub to help power decision making certainly helps to achieve this, all the while improving the experience for customers, brokers and all parties in the mortgage journey.

“It is great to partner with Provenir for Mortgage Hub, given that we are aligned in our ambitions to facilitate digital transformation among financial institutions. With its clear capabilities and end-to-end approach, the Provenir platform supercharges our state-of-the-art Mortgage Hub platform.”

Mark Collingwood, Vice President of Sales Europe at Provenir, added, “Provenir is very proud to partner with Target and Mortgage Hub, supporting the continued digitalisation of the mortgage process with intelligent decisioning. This integration allows institutions to power decisioning innovation across the full customer lifecycle for operational efficiency and improved customer experience. This is a shared ethos between Provenir and Target and the driving force behind both our platforms.”