Sure and Checkout.com to streamline digital insurance payments

By Gloria Mathias

Checkout.com, a global digital payments provider, has announced a new partnership with Sure, an insurance technology company, to improve the digital experience for consumers accessing insurance products by boosting payment performance.

The partnership allows Sure to accept payments from credit and debit cards and manage recurring monthly payments directly and those managed on behalf of its customers.

As a rapidly growing InsurTech business, Sure partners with brands and carriers to cut the cost and complexity of launching digital insurance programs. Sure’s mission is to transform the way insurance is purchased and managed digitally, strengthening the bond between disruptive providers and savvy consumers.

Sure’s partnership with Checkout.com includes the adoption of Real Time Account Updater, a product that recovers lost transactions from inactive card details and improves customer experience. In addition to payment processing services, Sure will leverage Fraud Detection Pro, Checkout.com’s advanced fraud solution, to create custom rules for each of its consumer profiles and build a screening strategy aligned with its business goals.

Jim Cho, VP of Revenue Growth North America at Checkout.com, comments: “InsurTech is an incredibly exciting space with Sure leading the charge. By combining our advanced payment solutions with their innovative platform tailored to insurance providers, we have been able to improve Sure’s payment acceptance rates, streamline operations, and unlock new revenue opportunities for the business. Great partnerships are born through collaboration, and our work with Sure proves that. By taking a customer-first approach to payments and working directly with their team from a challenge all the way through to a solution, we’ve been able to drive greater performance and deliver impactful results.”

Yarden Sachs, Chief Technology Officer at Sure, comments: ”When Sure faced a challenge with scaling massive payment volumes, Checkout.com’s support team quickly stepped in. Their fast response and expertise proved valuable. By implementing Checkout.com’s solutions like Real-Time Account Updater (RTAU), we not only solved the problem but improved our performance. Our card acceptance rates surpassed the previous levels.Checkout.com went beyond solving our immediate issue. They shared tips for future optimisation, demonstrating their commitment to our long-term success.”