SunTec Business Solutions launch Xelerate on Salesforce AppExchange

By Joy Dumasia

SunTec Business Solutions, a relationship-based pricing and billing software company, announced it had launched Xelerate on Salesforce AppExchange. Xelerate will be empowering banks and financial services companies to build and deepen customer relationships, drive employee efficiency, and acquire new customers through data-driven insights.

Currently, banks and financial services companies are grappling with evolving customer needs and expectations. There is a need for service innovation to stay relevant. The platform can help banks offer an enhanced customer experience and reduce time-to-market with real-time insights on customers, products, deals, prices and offers.

Banks will eliminate information silos, access intelligence on a centralized platform, and roll out personalized offers, pricing, and products in real-time, thereby increasing customer engagement and retention. Some of the key features enabled by the platform include customer portfolio management, centralized product & billing view, offer enrollment, and deal management. The Xelerate platform can be deployed as SaaS, on-premises or on Cloud.

This integration with a single sign-on will empower sales and relationship managers by offering relevant information on a single screen to deliver an enhanced banking experience to customers and the agility and performance to support growth.

Amit Dua, President, Client Facing Groups at SunTec, said: “Xelerate is integrated with Salesforce to deliver insight-driven offers with a single view of customer data. This powerful platform leverages intelligence to enable relationship managers to roll out contextual products, offers and deals on the fly. We’re confident that banks can increase their efficiency and innovate with speed, to meet the evolving needs of customers.”

Recently, IBS Intelligence reported that SunTec Business Solutions announced its new development centre in Chennai’s Ramanujam IT City. The new centre will be SunTec’s fourth base in South India, with existing offices and development centres in Kochi and Bangalore apart from its Headquarters in Trivandrum.