Southern Trust Insurance taps Duck Creek Technologies to scale operations

By Gloria Methri

Southern Trust Insurance is the latest insurance carrier to leverage ‘Duck Creek OnDemand‘ as its platform of choice to modernize operations. The insurance firm will harness the full-suite SaaS platform, catering to its commercial auto requirements in Georgia, South Carolina, and Tennessee, with plans for future state expansion.

Looking to eventually expand its lines of business and incorporate enhancements, Southern Trust tapped into Duck Creek’s cloud-based solutions. This strategic alignment will enable the partners to scale their operations swiftly and efficiently.

By leveraging a full-suite deployment, including Duck Creek Policy, Duck Creek Billing, Duck Creek Claims, Duck Creek Rating, and Duck Creek Insights, Southern Trust aims to expedite the launch of its top-tier auto insurance products and services. Duck Creek OnDemand will serve as the catalyst propelling growth and satisfying the holistic engagement expectations of Southern Trust’s customers.

“Southern Trust is a great partner for Duck Creek, and we take great pride in joining forces with an insurer that prioritizes the creation of a seamless customer journey along with their growth,” said Rohit Bedi, Chief Revenue Officer, Duck Creek Technologies. “Our team’s unwavering customer-centric approach, combined with our cohesive and comprehensive suite of cloud-based technologies, will help bolster and accelerate Southern Trust’s customer mission and market success.”

Bedi added, “Through the adoption of Duck Creek OnDemand and the modernization of our technology infrastructure, we are poised to accelerate the pace of our expansion initiatives. This transformational partnership will enhance our dedication to independent agents and policyholders across the Southeast. As we embark on this journey, we anticipate Southern Trust’s continued growth and progress, propelling us to move forward with the next chapter to better compete in today’s P&C insurance industry.”