back Back

Sila offers customers Digital Debt Collection services

By Edlyn Cardoza

February 08, 2022

  • API
  • Debt Collection Company
  • Digital-first Services
Share

Sila, FinTech, TrueAccord, Digital-first Services, API, Repayment, Debt Collection Company, Email, SMS, Voicemail DropSila Inc., a FinTech software platform that provides payment infrastructure as a service, recently announced that it partnered with TrueAccord, the leading debt collection company offering intelligent, digital-first collection and recovery solutions, to make it easier for Sila’s customers to use TrueAccord’s products and services. Dealing with delinquent and defaulted accounts is a key element that FinTechs need to have in place to manage funds. TrueAccord delivers a personalized, self-serve experience that drives consumer engagement and industry-leading results using a patented machine learning engine and engagement data from millions of customers. Meeting consumer preference for digital-first services, TrueAccord uses a range of channels, including email, SMS, voicemail drop, and more, to cut through the noise and empower customer self-service and inbound communication.

Since its inception, Sila has been laser-focused on providing industry-leading API solutions. Sila has been steadily growing its partner network to augment its offering by anticipating additional functionality that Sila customers will need to build their businesses successfully. With the recent addition of TrueAccord, Sila is on the path to having agreements with over 40 specialist service providers signed by the end of this quarter.

“Sila is proud to welcome TrueAccord as a partner. We know that our customers will benefit from this key addition to our partner network and from a closer relationship between our two organizations,” said Shamir Karkal, CEO and co-founder, Sila Inc. “Like many of our fintech customers, TrueAccord was founded by an individual who had a sub-optimal experience with a traditional financial institution and decided to do something about it. That’s a mindset that is very close to our own because we started Sila around the idea to provide payment services that allow entrepreneurs to build the new financial world they have in mind.”

“We have worked with more than 16 million consumers on their journey to pay off their debts, and we use that data and feedback to understand how and when to best engage consumers to facilitate repayment. By allowing consumers to create flexible payment plans, and by offering modern, digital-first communication channels, we are changing the landscape of debt collection from hostile and harassing to empathetic and helpful,” said Mark Ravanesi, CEO of TrueAccord Corp. “We are looking forward to bringing to bear our significant expertise for the benefit of Sila’s customers and consumers.”

Previous Article

February 08, 2022

Sekuritance enables businesses to use blockchain as a regulatory solution

Read More
Next Article

February 08, 2022

EMQ strengthens multi-currency B2B payment offerings to China

Read More










IBSi Daily News Analysis

December 06, 2022

API

Why SMBs can’t switch payment providers despite desire  

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

Today

Ontop selects ThetaRay’s SONAR AML solution to detect financial crime threats

Read More

Today

Wizz Air forms payments partnership with Worldline

Read More

Today

Ajman Bank announces strategic partnership with KMMRCE Pay

Read More

Related Reports

Sales League Table Report 2022

£1,500.00 / year

Know More
Global Digital Banking Vendor & Landscape Report Q3 2022

£1,500.00 / year

Know More
Wealth Management & Private Banking Systems Report Q3 2022

£1,500.00 / year

Know More
Global Transaction Banking Vendors and Landscape Report Q3 2022

£1,500.00 / year

Know More
Treasury & Capital Markets Systems Report Q3 2022

£1,500.00 / year

Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2022