Q2 & Mastercard team to offer debit and prepaid cards to Helix customers

By Delisha Fernandes

Q2 Holdings, a provider of digital transformation solutions for banking and lending, has announced a strategic partnership with Mastercard, allowing FinTechs, brands and financial institutions that use Helix’s cloud-native core to issue Mastercard debit and prepaid cards to their account holders.

The partnership with Q2 and Mastercard will also integrate Mastercom, Mastercard’s dispute resolution service, to Q2’s existing dispute intake capabilities, Centrix, to deliver an efficient solution to manage disputes, helping financial institutions mitigate chargebacks.

“Today’s consumers expect personalisation and optionality when it comes to their financial services products,” said Ahon Sarkar, general manager of Helix by Q2. “This partnership will allow existing Mastercard clients to access the innovation Helix and Q2 have to offer, allowing them to build truly personalized banking products that differentiate their presence in the market and integrate seamlessly with their other offerings.”

This partnership will allow financial institutions utilising the recently announced Q2 Fabric solution to issue Mastercard-branded debit cards. Q2 Fabric empowers banks and credit unions to launch their digital brands to grow deposits, make their retail portfolios more profitable, adapt to changing customer expectations, and navigate how to distribute their services across other partners better.

It combines digital banking with a lightweight cloud-based core (Helix) and a pre-integrated fintech ecosystem to accelerate the delivery of purpose-built digital solutions, such as high-yield savings accounts and demand deposit accounts.

“We’re thrilled to partner with Q2 to bring the power of Mastercard’s innovation and trust to Helix customers,” said Hunter Woolley, EVP, North American Business Development at Mastercard. “We’ve spent decades building and evolving payment technology products and services designed to make transacting seamless, safe and secure. Through this partnership, we can help new partners bring those same solutions and standards to their own customers.”