PKO Bank Polski develops innovative system of value-added services

By Gloria Methri

PKO Bank Polski, the universal bank in Central and Eastern Europe, has developed an innovative system of value-added services (VAS) in the form of a generally accessible and easy API.

Suppliers of services from various industries and start-ups will now be able to connect to the bank easily via the innovative VAS platform. The bank intends to cooperate with suppliers of audiobooks, real property management, and streaming services to deliver new digital solutions for clients.

“Via the mobile IKO application and the iPKO website, clients can handle official affairs, top-up their phones, buy public transport tickets, pay for parking or highway toll. Thanks to the Value-Added Services platform, we would like to create new value for our clients and make new digital services available for our clients even faster,” said Katarzyna Dziwulska, Managing Director for the Digital Strategy and Transformation Division in PKO Bank Polski.

The Value-Added Services is a solution facilitating and accelerating the integration of value-added services for the eco-system developed by PKO Bank Polski. It allows for the repeated addition of subsequent non-financial services and products and provides the bank with foundations for a value-added services marketplace.

Radosław Janusz, Director of the Value-Added Services Development and E-commerce Office in PKO Bank Polski said, “Technological solutions applied by us to make it easier for the supplier to connect their product or service to our system and are unique on the world scale. Thanks to the open API cloud-based platform, integration with the bank does not require considerable financial outlays and lasts merely a few weeks. We would like to be an attractive partner for cooperation with companies offering modern services from various industries. Thanks to our scale of operation, we are a new outlet market for their products and services, with markedly lower costs of customer sourcing.”