Palestine’s The National Bank goes live on ICS BANKS in record time

By Delisha Fernandes

The National Bank (TNB), the ‘second largest bank in Palestine’,  has successfully gone live in a record time of 8 months. This was on the ICS BANKS® future-proof banking solution from ICS Financial Systems Ltd. (ICSFS) – the global software and services provider for banks and financial institutions.

TNB further underwent a major transformation overhaul to its existing Core Banking Software and replaced it with ICSFS’s  ICS BANKS® Universal Banking and ICS BANKS® Digital Banking Solutions at its Head office and 36 branches and offices across the country.

This major systems renovation is driven by TNB’s pursuit to deliver stability and global best practices.

Salameh Khalil, CEO – The National Bank, said, “Our first and foremost goal at TNB is to be the leaders in providing innovative solutions and financial products. This is to meet our client’s needs and expectations to the best of what modern technology can offer. Our decision to switch to the ICS BANKS® Digital and Universal Banking Suites from ICSFS is entirely based on our mission and strategic objectives of being the go-to provider of modern and superior financial services; all of which can be attained when making full-use of the solution’s long list of features, including its flexible and integrative infrastructure, and of course, the premium support offered by ICSFS.”

With collaborative efforts, TNB has successfully implemented the system within a record time of eight months through the Bank’s support and provision of essential resources, timely information, and expertise.

Robert Hazboun, Managing Director – ICS Financial Systems Ltd, said, “It is our pleasure to welcome The National Bank as a valued customer and a part of the ICS BANKS Banking Solutions community. By deploying our award-winning ICS BANKS Universal and Digital Banking Solutions, TNB will primarily benefit from the full capabilities it can offer, including seamless user experience, advanced functionalities, and the complete array of digital touchpoints built-into the ICS BANKS Digital Banking Suite, offering TNB’s customers extended access and control over their financial instruments at anytime and anywhere.”