back Back

Newgen & Duck Creek Technologies brings NewgenONE platform for Insurers

By Gloria Mathias

October 23, 2023

  • Africa
  • Anywhere Enabled Integration
  • Duck Creek Technologies
Share

Newgen Software, NewgenONE, Insurance Solutions, InsurTech, Fintech India, Insurance Technology, India Newgen Software’s NewgenONE has partnered with Duck Creek Technologies, the intelligent solutions provider, to offer insurers a platform.

The platform helps connect front-office, middle-office, and back-office for a seamless flow of information, accelerates application development, and streamlines the end-to-end customer journey.

The integration between the NewgenONE OmniDocs Contextual Content Services platform and Duck Creek Policy gives insurers the ability to get a 360-degree view of all the content related to customers, processes, and policies.

“We believe our innovative solutions are changing the game in the content services space and revolutionising the way businesses manage content. To us, the recent recognition by Forrester as a Leader in The Forrester Wave: Content Platforms, Q1 2023, validates our efforts in providing the best-in-class Enterprise Content Management (ECM) platform to customers,” said Rajvinder Kohli, SVP, at Newgen Software. “Through this partnership, Newgen and Duck Creek can help insurers revolutionise their conventional processes, empowering them to embrace a more customer-focused, digitally driven, value-centric, and streamlined approach.”

The Anywhere Enabled Integration of NewgenONE OmniDocs Contextual Content Services platform available on Duck Creek’s Content Exchange seamlessly integrates with Duck Creek Policy to offer a powerful search engine and filters, enabling insurers to quickly access large documents, including recorded videos and high-definition images.

Furthermore, the platform enables content lifecycle management, secure archival, and real-time collaboration for quicker decision-making and improved policy worker’s productivity.

“Integrating content services into Duck Creek’s full suite is an important value-add for insurers eager to simplify the complexity of document management and form creation with a core system,” said Robert Fletcher, Sr. Partner Manager, Duck Creek Technologies. “Our integration and partnership with Newgen provide the Customer Communications Management (CCM) and ECM capabilities needed in one single solution. We are excited to go to market with this global partnership, especially in North America, Europe, the Middle East, and Africa (EMEA), and an emerging market such as India, where Duck Creek is further deepening its presence.”

Previous Article

October 23, 2023

Viva.com unveils two new features to simplify payments in Europe

Read More
Next Article

October 23, 2023

Velmie enhances digital banking experience with 8ghtX app launch

Read More






IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

February 13, 2025

Agora expands into Australia’s real estate market

Read More

February 13, 2025

Tamweel Aloula joins Systems Arabia to advance Islamic financing

Read More

February 12, 2025

Mambu and Good Money launch digital lending app in Thailand

Read More

Related Reports

Sales League Table Report 2024
Know More
Global Digital Banking Vendor & Landscape Report Q4 2024
Know More
NextGen WealthTech: The Trends To Shape The Future Q4 2023
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q4 2024
Know More