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nCino unveils enhanced consumer banking solution

By Delisha Fernandes

April 02, 2024

  • APIs
  • Credit Unions
  • Financial Institutions
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nCino, Salesforce, financial services, cloud banking, financial institutions, risk, loan origination, deposit account opening, portfolio management, Fintech news, Fintech USAnCino, Inc., a cloud banking for the global financial services industry, has expanded the omnichannel functionality of its Consumer Banking Solution for banks and credit unions.

The upgrades to nCino’s platform provide bankers with the tools to interact with consumers where and how they want to engage, while providing a foundation of flexibility and agility. These tools enable financial institutions to stay ahead of market shifts and proactively meet the evolving needs of their clients and members.

Key enhancements include:

  • Expanded omnichannel functionality – enhancing client and member experiences with a streamlined application and shopping cart experience to reduce time to offer;
  • Simplified multi-product origination experience – increasing operational efficiency with more intuitive workflows for front-end users and in-branch bankers;
  • More robust headless APIs – connecting complex processes with an institution’s own digital framework to reduce development and maintenance costs;
  • Embedded analytics and Intelligent Cross-Sell functionality – incorporating data-driven insights that aid in faster time to decisioning; and
  • Indirect lending functionality – allowing financial institutions to better connect indirect auto lending clients with their full suite of banking products via technology (Allegro) that nCino recently purchased from TruStage.

“In the swiftly evolving realm of consumer banking, our commitment to enhancing the nCino platform stems from a deep understanding of the industry’s challenges and an unwavering focus on solving them through technology,” said Law Helie, General Manager of Consumer Lending at nCino. “We’ve enhanced our Consumer Banking Solution to make key processes more efficient for our customers, but also more engaging and accessible for their customers and members. At nCino, we’re not just adapting to change; we’re driving it, ensuring that the financial institutions who partner with us are equipped to offer exceptional services today and well into the future.”

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