back Back

NBQ taps Intellect Digital Engagement Platform to enhance digital banking experience

By Delisha Fernandes

August 09, 2023

  • Banks
  • Fintech news
  • FinTech UAE
Share

Intellect DesignNational Bank of Umm Al Qaiwain (NBQ) selects Intellect Digital Engagement Platform (iDEP), a digital experience banking platform by Intellect Global Consumer Banking (iGCB) for its retail, SME, and corporate clients.

Rajesh Saxena, Chief Executive Officer, Intellect Global Consumer Banking (iGCB), said, “A great digital experience can completely change the game for banks. Our Digital Engagement Platform makes it easy for banks to bring their vision to life. Furthermore, it ensures that the bank is ready to embrace Open Banking and Open Finance initiatives.”

The Bank which is on a high growth trajectory would leverage iDEP to achieve the following strategic objectives:

  • Increase market share by acquiring customers digitally in 3 minutes.
  • Improve asset book with fully digital, end-to-end lending for Retail & SME customers.
  • Make use of readily available domain Microservice like real-time credit analysis, contextual cross-selling, customer 360, expense tracker, personal finance management and more.
  • Enabling customers to create contextual experiences themselves across any device or channel by adapting the readymade templates or building on top of the platform.
  • Transform digital experience progressively with a fully composable platform.

iDEP is a comprehensive platform built on eMACH.ai architecture that helps banks and financial service providers deliver seamless and personalised experiences to their customers and bank employees across all channels. This microservices-based platform with API-first design, supporting Open Banking standards, consists of various domain services which are pre-configured with business rules, APIs, and process flows.

Banks and financial entities have the flexibility to select the domain services as per their requirement out of our product catalogue and create signature experiences for their customers by using our low code-no code platform.

Adnan Al Awadhi, Chief Executive Officer of the National Bank of Umm Al Qaiwain, said, “Transforming digital experience for our retail, SME, and corporate customers was critical for us in order to grow quickly. We were looking for a platform which allows us to reach new customers through a world-class experience. We were impressed by iDEP’s capabilities and the team’s long-term partnership-based approach.”

Previous Article

August 09, 2023

Society Pass joins 2C2P to facilitate eCommerce payments in SEA

Read More
Next Article

August 09, 2023

Visa pilots Apple Pay to Vietnamese cardholders for virtual transactions

Read More






IBSi Daily News Analysis

UAE, money transfer

June 14, 2024

Banks

Digital remittances surge as key lifeline amid global economic challenges, study shows

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

Today

Mastercard taps Thought Machine to advance its core banking capabilities

Read More

Today

BNP Paribas and BPCE join forces to create a payment processor

Read More

Today

Prime Bank Bangladesh & CTM360 to fight digital threats & online frauds

Read More

Related Reports

Sales League Table Report 2023
Know More
Global Digital Banking Vendor & Landscape Report Q1 2024
Global Digital Banking Vendor & Landscape Report Q1 2024
Know More
Wealth Management & Private Banking Systems Report Q1 2024
Wealth Management & Private Banking Systems Report Q1 2024
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q1 2024
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2023