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NBK launches new features on mobile banking app

By Delisha Fernandes

July 25, 2023

  • B2B Payments
  • Digital Solutions
  • FinTech Kuwait

NBKNational Bank of Kuwait has introduced new features on NBK mobile banking apps to help customers carry out their transactions through mobile phones.

The bank launched several new services and features on the App, mainly including updating Personal information digitally without the need to visit the branch, Generating NBK Quick Pay using QR Code, Paying Quick Pay links instantly through the App, and viewing card details and PIN using mobile banking app.

The new updates of NBK mobile banking app also include other services like using Quick Pay to make in-app payments when receiving a Quick Pay link from an customer payee.

Mohammed AL Dakheel, Head of Mobile Banking, Consumer Banking Group at the National Bank of Kuwait, said, “NBK continues to add innovative digital solutions to make daily banking more convenient. In this, we focus on enhancing NBK mobile banking app, offering our customers new and innovative methods to make their banking transactions anytime, anywhere, for delivering the best banking experience.”

“As we approach the travel season, we seek to enable our customers to make all their transactions anytime, anywhere. In this context, enabling updating personal information using NBK mobile banking app reflects our understanding of customers’ needs and endeavours to meet them,” added Dakheel.

The mobile banking app will enhance customer experience and better meet their banking needs in an easier way with upgraded features such as quick-action buttons to reach essential services easily, reordering favourite accounts and products on the dashboard, faster “NBK Quick Pay” service, a new Rewards Center, and much more.

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