MTR partners with AlipayHK to launch QR Code payment service in Hong Kong

By Pavithra R

MTR Corporation and AlipayHK has announced a brand-new QR code payment service which is to be launched in the MTR heavy rail network on 23 January 2021.

The new service enables passengers to tap the entry/exit gates with QR Code Ticket on the MTR Mobile or EasyGo of AlipayHK, marking a new milestone of MTR’s efforts in promoting smart mobility and enhancing customer experience. There will be at least two entry/exit gates accepting QR code payment at every array of gates at all 93 heavy rail stations.

“MTR Corporation has been actively using technology to continuously enhance the customer experience. Mobile payment has been an important focus of the Corporation’s digital transformation, and the launch of QR code payment for travelling on the MTR is a major milestone. Moving with the times, we will continue to introduce more mobile payment options in the future making the travelling experience smarter, providing further convenience to passengers with smart mobility,” said Ms Jeny Yeung, Commercial Director of MTR Corporation.

MTR is committed to providing passengers with diverse and flexible payment options to make their journeys more convenient. The alliance between MTR and AlipayHK began in 2018 when the company was commissioned to design and build a new electronic payment system for the heavy rail network (except Airport Express stations). The system is compatible e with e-wallets of other service providers which can provide QR code payment service for passengers to travel on the MTR.

“Smart Mobility is the essential element of developing a Smart City, where AlipayHK is committed to providing users an alternative way to travel. With the features of convenience, safety and seamlessness, AlipayHK believes EasyGo could make AlipayHK as the first digital wallet which supports travelling on MTR with QR Code in Hong Kong. While AlipayHK is integrating MTR, the transportation with the largest carrying capacity in Hong Kong, we are pleased to welcome the arrival of era of EasyGo,” said Ms Jennifer Tan, Chief Executive Officer of Alipay Payment Services (HK) Limited.

Different tickets to suit different passenger groups are available on “My Ticket” of MTR Mobile and “EasyGo” of AlipayHK. Passengers travelling with QR code on the MTR will also enjoy a 20% rebate for every trip until 31 March 2021.