Mastercard brings Biz360 to supercharge small business operations

By Gloria Mathias

Mastercard has announced the launch of Biz360, a comprehensive digital solution designed for providers to equip their small business customers with a simplified way to manage the most critical aspects of running and growing a business.

With Mastercard Biz360™, business owners can access new features built to streamline their daily operations while also integrating their existing digital tools into this easy-to-use platform.

Digitisation is non-negotiable for small businesses. A Mastercard study revealed that 75% of small businesses leverage digital tools in their daily operations, and two-thirds listed a seamless digital experience as critical to their business. But the experience is far from frictionless, with 25% of small business owners burdened by using more than six different platforms daily, draining two of their most valuable resources—time and money.

“Mastercard believes that the stronger the small business, the stronger the community. That’s why we’re committed to empowering small businesses for the digital future by providing the innovative technologies they need to succeed,” said Jane Prokop, EVP and Global Head of SMEs at Mastercard, “Mastercard Biz360 is the time-saving solution that small businesses need to focus on what matters most, running their business and serving their communities.”

Small business FinTech platform Hello Alice will collaborate with Mastercard on the initial rollout of Mastercard Biz360 to select small businesses across their U.S. network.

Mastercard is also collaborating with vcita, a technology platform designed for organisations that serve the small business market. This differentiated solution for small business owners improves customer engagement, payment collection, and time management.

Mastercard aims to broaden Biz360’s reach across additional markets in 2025 and expand the platform’s capabilities to address the evolving needs of small business owners. Biz360 is the latest addition to Mastercard’s expanding suite of product innovations that go beyond banking and are designed to support businesses at every stage of their growth.