LogicMonitor & Gieom to boost operational resilience in financial services

By Gloria Methri

LogicMonitor, the SaaS-based hybrid observability platform powered by artificial intelligence (AI), has announced a strategic partnership with Gieom, a specialist in operational resilience solutions.

Together, the companies will help financial institutions address evolving regulatory requirements, including the EU’s Digital Operational Resilience Act (DORA) and the FCA Operational Resilience Requirements, by providing end-to-end oversight through Gieom’s Operational Resilience Platform powered by LogicMonitor’s LM Envision platform.

Operational resilience in financial services extends beyond cybersecurity, requiring a holistic approach to identifying, managing, and mitigating risks across systems and third-party relationships. The sweeping impact of regulations like DORA, which affects over 22,000 financial institutions, is creating a pressing need for continuous monitoring and swift reporting of operational incidents.

Through this partnership, LogicMonitor and Gieom deliver financial institutions:

• Proactive compliance: Real-time monitoring and observability solutions tailored to meet stringent regulatory requirements, including DORA, help institutions avoid penalties, maintain their reputations, and build trust with regulators and customers.
• AI-driven efficiencies: Predictive analytics and automation to optimise resources, improve decision-making, and reduce operational risks and human error, enabling institutions to operate more cost-effectively while enhancing resilience.
• Enhanced visibility: A unified platform that helps in mapping the critical business services with its linked assets. This improves collaboration and operational clarity, so institutions can break down silos and respond quickly to challenges.
• Resilience at scale: Scalable tools to manage third-party risks, recover swiftly from disruptions within defined tolerances, ensure compliance, and adapt seamlessly to evolving regulations and technological demands, empowering institutions to grow confidently in a rapidly changing environment.

“Financial institutions are under immense pressure to modernise and comply with stringent regulations like DORA, and this partnership provides them with the tools to succeed,” said Matt Tuson, General Manager, EMEA, LogicMonitor. “Together with Gieom, we are delivering a seamless, AI-powered solution that enhances resilience, reduces risk, and drives value across the industry so institutions can stay ahead of regulatory demands, strengthen operational efficiency, and build trust with customers in an ever-evolving landscape.”

“At Gieom, we have always believed in the importance of holistic operational resilience. Partnering with LogicMonitor allows us to extend our capabilities and offer clients a truly integrated, end-to-end solution,” said Bhavana Mallesh, CTO of Gieom. “This collaboration ensures financial institutions can meet regulatory demands while optimising their operations.”