Khalsa Credit Union selects ASAPP OXP as their customer engagement software

By Leandra Monteiro

ASAPP OXP™ and Khalsa Credit Union announced their strategic partnership, with the credit union signing a Master Services Agreement this month. This deal will bring the ASAPP OXP | Omnichannel Experience Platform to British Columbia’s Sikh Community.

Khalsa Credit Union has licensed both the ASAPP OXP Origination and Engagement feature sets which will transform their offerings and maximize the benefits to their members and staff. The ASAPP OXP Origination feature sets will enable Khalsa members to access account and lending product openings anytime, anywhere and from any device, while also creating efficiencies for front-line staff members.

“Partnering with ASAPP aligns with our commitment to our triple bottom line (people, planet, prosperity) as it brings efficiency and convenience to our members,” shared Hardeep Singh Bains, CEO of Khalsa Credit Union. “Further, licensing the ASAPP OXP Engagement feature sets will allow Khalsa to both deepen and grow member relationships.”

This agreement brings ASAPP OXP Origination and Engagement feature sets to the Credit Union for 5 years. The implementation process will begin in April 2023 with ASAPP OXP AOS and CRM feature sets followed by ASAPP OXP LOS and finally ASAPP OXP ECM and Opportunity Engine™ components.

“ASAPP is looking forward to collaborating with Khalsa Credit Union throughout the implementation and licensing of ASAPP OXP Origination and Engagement feature sets,” said Tony Dunham, Chief Revenue and Customer Experience Officer at ASAPP OXP. “Working with such a committed team to bring digital transformation to their community and seeing the impact of ASAPP OXP is what makes Client-Partner relationships tick.”