India’s Juspay opens Singapore office to strengthen APAC presence

By Gloria Methri

India-based payments infrastructure firm Juspay has opened a new office in Singapore, establishing a strategic hub for the Asia Pacific (APAC) region. The expansion marks a key step in Juspay’s international growth strategy as it aims to address the evolving payment needs of enterprises and financial institutions across APAC markets.

With its headquarters in Bengaluru and backed by investors including SoftBank, Accel, and VEF, Juspay delivers full-stack payment solutions for enterprise merchants and banks. Its suite of services spans one-click checkout, orchestration layers, 3DS authentication, network tokenisation, reconciliation, fraud prevention, offer engines, and a white-label real-time payments infrastructure.

Juspay currently serves over 500 global clients, processing more than 200 million transactions per day. It manages an annual processed volume of over $900 billion, underlining its role as a key player in digital transaction enablement.

In a statement, Sheetal Lalwani, Co-founder & COO of Juspay, noted, “Our expansion into Singapore positions us at the heart of the dynamic Asia Pacific market, where we can work closely with merchants to tackle their unique challenges. We aim to empower them with the scalable, reliable infrastructure that has earned us the trust of leading enterprises globally.”

The new Singapore office is set to become a central node for Juspay’s regional operations, offering localised support and innovation capabilities. The company’s expansion aligns with a broader push to improve payment interoperability and financial access in high-growth digital economies across Asia Pacific.

With a global workforce of nearly 1,200 payment engineers across India, the US, the UK, Brazil, and now Singapore, Juspay is positioning itself to play a pivotal role in shaping the next phase of the APAC digital payments ecosystem.

Nakul Kothari, Head of APAC & Middle East at Juspay, said, “Our expansion comes at a crucial moment as APAC’s digital payment landscape undergoes rapid transformation & diversification. We intend to scale our team in Singapore and address the challenges being faced by enterprises in managing global payments, like optimising transaction costs, improving authorisation rates and enhancing payment experience with local payment methods.”

Juspay’s expansion in Asia Pacific is further solidified by a strategic partnership with digital travel platform Agoda, which has implemented Juspay’s full-stack orchestration and reconciliation service across the region.

Commenting on the partnership, Jibran Bugvi, Head of Fintech & Business Initiatives at Agoda, said, “Maintaining an efficient and reliable payment process is essential for Agoda. Juspay plays a key role in this effort, with its support for a wide range of local payment methods and consistent system reliability.”