ING appoints Ljiljana Čortan as the new Chief Risk Officer

By Megha Bhattacharya

ING announced the appointment of Ljiljana Čortan as the new Chief Risk Officer and a member of the Management Board Banking effective 1 January 2021. She will be succeeding Steven van Rijswijk, who was appointed CEO of ING effective 1 July 2020.

Recently, the new CRO recently served as the Chief Risk Officer of HypoVereinsbank – UniCredit Bank (HVB) in Germany. She started her career in 1996 at Zagrebacka banka in Croatia, which in 2002 became part of Unicredit Group. She held the position of the head of strategy and marketing for corporate and investment banking in the CEE region at Unicredit Bank Austria.

She said in an interview, “ING has a reputation of being one of the most customer-centric and innovative organisations in the financial industry, especially in the area of digital and data-driven strategies to enhance customer experience. I was attracted to the strategy, culture and practices of an organisation that’s able to achieve such strong brand differentiation in an industry that is undergoing deep transformation and numerous challenges in the current environment.”

ING stated that the appointment of Ljiljana Čortan has been approved by the European Central Bank. In order to ensure a smooth transition, Karst Jan Wolters, who has performed the day-to-day risk management activities from 1 July 2020, will support Ljiljana during the first phase of her onboarding in 2021.

Recently, ING announced a partnership with genesis, the low code application platform for financial markets, in a bid to launch the Credit Insurance Application. The CIA is a deal-flow and portfolio application that aims to transform the management of credit and political risk insurance globally.