IDVerse joins Conga to accelerate revenue lifecycle management

By Gloria Mathias

IDVerse, a digital ID verification (IDV) provider, has announced that it has partnered with Conga, the Revenue Lifecycle Management Solutions, to accelerate client onboarding, strengthen security, and streamline workflows for businesses.

IDVerse, formerly known as OCR Labs, provides a comprehensive suite of scalable proprietary IDV solutions that allows Conga to evolve how it interacts with customers through biometric verification (known as liveness technology), identity document verification, data verification, video KYC, age verification, and reauthentication.

Powered by AI, IDVerse has the ability to learn organically, protecting users from identity fraud while enabling a seamless user experience. By removing the burden of identity verification for Conga, the company can focus on scaling its business without the compliance and operational overheads.

“Organisations that want to streamline documentation processes can use our end-to-end automation to reduce time spent dealing with paperwork and increase time focused on winning over customers,” said Aroon Wadvani, Conga’s Director of Partner and Alliances for Asia-Pacific and Japan. “One of the gaps we identified in documentation processes was around ID verification, where organisations are looking to do end-to-end signature authorisation, and fast track documentation completion.”

With its humanity-first, tech-centric approach, IDVerse is continuing to focus on enhancing its ID verification capabilities with technology that is Zero-bias AI tested.

“Our partnership with Conga amplifies our customer impact and extends our collective technology leadership, offering a single point of access for everything customers want to do online, across all devices, anywhere in the world,” said Adam Brito, Head of APAC, Sales & Partnerships at IDVerse.

“IDVerse is now looking to work with Conga as it expands into global markets, and we’re excited to be part of their growth story,” added Brito.