Fiserv expands Cardless Access to Cash availability via nearly 2000 FIs’ card control apps

By Pavithra R

Fiserv, a leading global provider of financial services technology solutions, has announced expanding access to card-free ATM withdrawals for consumers across the country. 

CardFree Cash gives accountholders convenient, easy access to cash at thousands of ATMs nationwide with no card required. While particularly useful when waiting for a lost or stolen card to be replaced, this capability also meets the expectations of consumers who want to manage their finances from their mobile devices. It enables consumers to use their mobile device to securely access their accounts, is now made accessible via CardValet mobile app and available on Diebold Nixdorf and NCR ATMs driven by Fiserv. 

CardValet users can use the geolocation feature in the app to locate CardFree Cash-enabled ATMs, complementing the card management capabilities of CardValet. It is a digital hub for all card-related activity offering real-time alerts for PIN and signature transactions performed with debit and credit cards, enabling cardholders to manage, track and report specific types of transactions and quickly detect unauthorized activity directly in the app. 

Texas Bay Credit Union, with assets of $540 mn is among the first to offer CardFree Cash via CardValet. The CU was looking to provide its members with a practical solution that aligns with the growing affinity for mobile solutions.

“Texas Bay Credit Union is changing the way people feel about using mobile technology to build first-class experiences that suit our members. Fiserv is a key component of this strategy, delivering technology that empowers our members to not only define when, where and how their cards are used, but also to improve the way they access their money in the digital age,” said Syed Dinar, EVP and Chief Financial Officer at Texas Bay Credit Union. 

A recent research by Fiserv found that a majority of consumers prefer to interact with their primary financial services provider via digital channels.

“Today’s consumers are tech-savvy, and losing or forgetting a card should not prevent them from accessing cash, particularly in an urgent situation. Financial institutions like Texas Bay Credit Union are keeping pace with people’s expectations and can strengthen member loyalty as a result of adding appealing mobile-based capabilities,” said David Keenan, Senior Vice President, Product Management, Card Services at Fiserv.

Recently, Bank of the West selected Fiserv to bring Zelle to small businesses.