First Community Credit Union upgrades to Fiserv’s DNA Platform

By Gloria Methri

Missouri’s First Community Credit Union (FCCU) has partnered with Fiserv to upgrade its core banking system, selecting the DNA core account processing platform to enhance its digital services.

FCCU chose DNA for its modern, member-focused capabilities, including improved efficiency, seamless integration, and advanced commercial features.

Founded in 1934, FCCU is one of Missouri’s largest credit unions. It serves approximately 400,000 members, has over $4.5 billion in assets and has 42 branch locations. The credit union provides a wide range of financial services, such as home and personal loans, credit cards, business and youth accounts, and investment solutions.

The adoption of the DNA platform strengthens FCCU’s 30-year-long relationship with Fiserv. The platform’s open architecture and data model are expected to enhance real-time transaction processing.

“We are a high-touch credit union with several of our branches uniquely located in the stores of a large national retailer. This is a significant differentiator for us among our members. Still, we take immense pride in blending in-person service with the digital experience,” said Glenn Barks, President and CEO, FCCU. “We picked DNA because it is a technologically sophisticated solution that will prime our organisation for the future and keep us on the cutting edge of banking technology.”

“We are committed to listening and acting to ensure our banking clients receive the solutions and support that they need, and that we meet and exceed their evolving expectations,” said Dudley White, president, Core Account Processing Solutions, Fiserv. “As we make continual investments in our core systems, we look forward to extending our partnership with First Community Credit Union to help them differentiate and enhance their offerings.”

FCCU is among several U.S. financial institutions recently implementing the DNA solution, joining Noble Credit Union, Navigant Credit Union, and Third Federal Savings and Loan.

The move follows Fiserv’s recent acquisition of Canadian earned wage access (EWA) provider Payfare, a step toward expanding its payment solutions for gig economy workers.