Financial Cloud integrates GoCardless for seamless payments in the UK

By Gloria Methri

Financial Cloud, a provider of enterprise software solutions, has partnered with to improve payments for financial service providers in the UK.

This collaboration will see GoCardless’ Direct Debit payments and Instant Bank Pay (IBP), its open banking payment feature for one-off payments, embedded directly into the Financial Cloud CRM platform.

The combined offering brings a variety of benefits to financial service providers. An all-in-one interface will allow businesses to manage payments and customer data in one place, providing actionable insights into customer behaviours and payment trends. The integration also enables merchants to scale — collections and payment reconciliation remain manageable, even as volumes grow in line with their customer base.

For their part, payers can use IBP to make secure bank payments in seconds through a simple payment link. This makes ad hoc transactions, such as early loan repayments, quick and hassle-free.

Kyle MacDonald, CEO of Financial Cloud, said, “We are excited to partner with GoCardless, a trusted expert in bank payments with a wide range of solutions. The team shares our commitment to innovation and customer-centricity, and together, we are enabling businesses to simplify payment processes, enhance operational efficiency, and elevate the customer experience.”

Tom Metcalfe, Director of UK&I Partnerships at GoCardless, said, “The financial services sector is evolving rapidly, with increasing demand for easy, efficient and secure payment solutions. By partnering with Financial Cloud, we are helping businesses stay ahead of the curve with the latest technology, seamlessly integrated into a platform they know and trust.”