Fawry teams up with Infobip to boost electronic payment services

By Delisha Fernandes

Fawry, a payments and FinTech company in Egypt has partnered with Infobip, a cloud communications platform, to enable payments through META channels.

Through this partnership, Fawry can leverage Infobip’s omnichannel engagement, contact centre, chatbot and identity solutions to streamline the payment process for its customers. Infobip’s platform will enable Fawry to build connections across all customer journey stages, providing a more efficient and effective payment experience.

Fawry is an e-payment platform in Egypt, serving the banked and unbanked population. Fawry’s primary services include enabling electronic bill payments, mobile top-ups and provisions for millions of Egyptian users.

“We are excited to partner with Infobip to enable payments through META channels,” said Heba El Awady, CBO of Fawry. “This partnership will help us to continue to deliver innovative payment solutions to our customers while also expanding our reach in the market.”

Fawry has been at the forefront of driving digital transformation in Egypt’s payments landscape, offering a range of innovative payment solutions to meet the evolving needs of its customers. This partnership with Infobip will enable Fawry to enhance its capabilities further and provide its customers with a more comprehensive payment experience.

“We are thrilled to partner with Fawry to enable payments through our different communication channels,” said Amsal Kapetanovic, Sales Director of Infobip Middle East and Africa. “This partnership is a testament to our commitment to providing innovative solutions that help businesses and partners overcome the complexity of customer communications to grow business and increase loyalty.”