Dubai Islamic Bank integrates with UAE PASS to enhance customer security

By Delisha Fernandes

Dubai Islamic Bank (DIB) has integrated its DIB’ alt’ services on mobile & internet banking with UAE PASS, a secure digital identity solution for the UAE.

This integration is part of its endeavours to enhance customer convenience and security, all registered users of DIB ‘alt’ mobile & internet banking can now experience a hassle-free and secure login process via UAE PASS.

This alternative login mechanism seamlessly replaces conventional user ID/password and debit card number/pin-based logins. With a simple tap, Dubai Islamic Bank customers can access a wide range of banking services, helping them to manage their finances conveniently and securely.

“This integration of UAE PASS into DIB’ alt’ services marks a significant milestone in our digital transformation journey,” said Musabbah Al Qaizi, Chief Digital Officer at DIB. “As a customer-centric bank, we continuously invest in cutting-edge technology to provide our customers with the best and most simplified banking experience. This collaboration with UAE PASS reflects our commitment to delivering innovative solutions that simplify our customers’ banking journey while ensuring the highest security standards”.

Al Qaizi added, “UAE PASS will empower customers with seamless authentication through smartphone-based technology. In perfect alignment with the UAE government’s vision for digital transformation and eliminating outdated paper transactions, we embark on a shared journey to shape a future where convenience, security, and sustainability harmoniously converge.”

DIB’s association with UAE PASS aims to actively driving the adoption of innovative technology & partnering with key government entities to promote strategic initiatives.

DIB’ alt’ is full-service digital banking that enables customers to fulfil day-to-day banking needs through accessible and convenient digital channels with 135+ services available through the DIB ‘alt’ mobile, DIB ‘alt’ online, DIB ‘alt’ on WhatsApp or via any DIB ATMs.