CoverGo unveils next-gen AI-led health claims management platform

By Gloria Mathias

CoverGo, the global no-code AI insurance platform for health, life, and P&C, has announced the launch of CoverGo Claims. This next-generation AI-powered platform redefines how health insurers and third-party administrators (TPAs), manage health claims through a comprehensive, end-to-end solution for claims management.

The platform is designed to streamline and optimise every aspect of claims processing, from end-to-end automation, a configurable rules engine, and advanced fraud detection to real-time connectivity with external data sources and user-friendly, white-label portals.

The platform empowers insurers to minimise manual errors, optimise resource allocation, and automate workflows, including a vast majority of claims processes. This significantly reduces operational costs, ensures unbiased adjudication, enhances processing accuracy and speed, scales operations, and ultimately elevates customer and provider satisfaction.

CoverGo Claims has already seen a great demand from existing customers who use CoverGo for claims since 2020, as well as new customers across APAC, EMEA, and the Americas.

“The launch of CoverGo Claims addresses the growing demand from insurance companies who want to eliminate inefficiencies and inflated costs while embracing seamless, scalable, and intelligent claims processing. CoverGo Claims is set to redefine efficiency, productivity, and user experience for all stakeholders in the health insurance ecosystem and ultimately benefit the end-customers as well,” said Tomas Holub, CEO and Founder of CoverGo.

A growing number of insurance companies and emerging insurtechs across the globe adopt CoverGo to build and launch all types of insurance products within days, develop omni-channel distribution, and digitise policy administration and claims. CoverGo’s clients include AXA, Bupa, MSIG (MS&AD), Dai-ichi Life, and many others.