CellPoint Digital teams up with Cybersource to help merchants fight fraud

By Edlyn Cardoza

CellPoint Digital, a global leader in payment orchestration, announced it has teamed up with Cybersource, a Visa solution and a recognised worldwide leader in payments management, to provide merchants with a holistic solution for fraud management capable of aggregating transaction data across multiple acquirers.

With seamless integration into their platform, CellPoint Digital now offers merchants fraud management through Cybersource Decision Manager, one of the world’s largest fraud detection radars—which uses machine learning to support merchants by automatically classifying transactions as good, bad, or suspicious. With its advanced fraud capabilities and insights from 141 billion+ VisaNet transactions, Decision Manager helps merchants increase their acceptance rates, lower their review rates, and boost their bottom line.

“As a pioneer in payment orchestration, we have long been a proponent of merchants adopting multi-acquirer strategies and have seen the dramatic profit boosts they can drive with our platform,” said CellPoint Digital’s CEO Kristian Gjerding.

The partnership is the latest in CellPoint Digital’s commitment to offering easy-to-implement solutions that help merchants with multi-acquirer relationships solve operational and technological challenges and simplify back-office complexities.

“As part of our ongoing commitment to helping merchants simplify back-office complexities, we are proud to team up with Cybersource because their best-in-class Decision Manager fraud management tool simplifies and aggregates data to provide merchants with a critically important unified view,” he continued. “Decision Manager is a perfect fit in our product portfolio as we strive to offer end-to-end solutions that empower merchants to have greater control of their payments ecosystem, turning payments into a strategic business advantage.”

The announcement comes as merchants everywhere are faced with rising levels of fraud. According to Cybersource’s annual fraud report, global fraud costs and KPIs increased (or worsened) for a second consecutive year. Yet, most merchants did not increase the share of revenue they spend to manage fraud, and 9-in-10 merchants have experienced at least one fraud management challenge this year.

Denise Burkett-Stus, Head of Cybersource Europe, commented: “We’re excited to team up with CellPoint Digital to provide customers with a world-class fraud and risk solution. Decision Manager enhances their orchestration platform to simplify the complexities of fraud management across multiple acquirers—helping automate detection, and reduce the operational costs associated with fighting fraud.”

Recently, IBS Intelligence reported that CellPoint Digital is strengthening its recurring payment functionality with a new partnership with Rebar Technology. The partnership means CellPoint Digital customers will have a business edge in the high-growth subscription market worth $650 billion worldwide.