Canada’s Vancity chooses Intellect for eMACH.ai composed digital transformation

By Gloria Mathias

Intellect Design Arena Ltd., a cloud-native, future-ready, multi-product FinTech company, has announced a partnership with Vancity, a Canadian community credit union.

This seven-year deal will see Vancity harness Intellect’s Digital Engagement Platform (DEP) for retail and SME digital experiences alongside the Contextual Banking Experience (CBX) for commercial digital experiences.

Through this collaboration, Vancity is set to redefine the digital landscape for its Retail, SME and Commercial members. The transformation will span engagement across Onboarding, Account Services (Current and savings Accounts), Payments and transfers, Cards, Digital Lending and the Back Office. The deployment of DEP and CBX will be facilitated on a fully managed cloud platform, highlighting a strategic move towards scalable and secure digital member experiences.

Composed with eMACH.ai, DEP & CBX will enable Vancity to:

• Offer comprehensive banking & lifestyle services, including retail onboarding in minutes and SME onboarding in a day, personal financial management and social banking.
• Utilise a comprehensive set of user journeys or curate new ones from scratch in a codeless manner to meet the evolving needs of retail and SME members.
• Provide complete visibility of member portfolios through intelligent dashboards and insights.

Rajesh Saxena, CEO of Intellect Global Consumer Banking (iGCB), Intellect Design Arena, said, “We are thrilled to join hands with Vancity, a respected leader in the credit union space. This collaboration is a testament to our shared vision of delivering exceptional member experiences through innovation and digital transformation and our commitment to the Canadian market. Our DEP and CBX platforms are designed to cater to the dynamic needs of modern financial institutions, and we’re excited to see how this partnership will enable Vanity’s offerings.”

“At Vancity, we have been searching for the right partner to help us revolutionise our digital platforms and enable us to deliver our impact-focused, values-driven products and services to our members through a modern, intuitive and seamless digital experience,” said Wendy Murphy, Chief Technology Officer, Vancity. “We feel we’ve found the right partner in Intellect Design Arena, a technology partner that understands our needs and will enable us to deliver on our commitment to meet and exceed our member expectations.”