back Back

Cambridge & Counties Bank selects nCino to enhance client service and drive growth

By Joy Dumasia

January 19, 2022

  • Cambridge & Counties Bank
  • Digital Loans
  • Digital Transformation
Share

Cambridge & Counties Bank has selected nCino, a pioneer in cloud banking and digital transformation solutions for the global financial services industry, to further transform the bank’s back-office lending infrastructure. The partnership will deliver an enhanced customer-centric market proposition as the bank looks to capitalise on the strong momentum and reputation in the UK real estate market. 

The nCino system is an end-to-end, scalable digital platform that enriches customer service and optimises back-office processes and administration. The company has relationships with more than 1,200 financial institutions worldwide, including several lenders in the UK. 

Commercial brokers and the bank’s customers will benefit in several ways from the new partnership. An increased level of automation and data analytics will expand the bank’s front-office service proposition, building on Cambridge & Counties Bank’s established one-to-one service model, which sees dedicated relationship managers work with brokers and customers over the lifetime of their relationship. 

In addition, new capabilities and services include signing documentation on a mobile device, among others, all leading to a quicker loan drawdown. Plus, it will give brokers the option to directly apply and upload documents through a highly intuitive web-based application. 

David Holton, Chief Transformation Officer at Cambridge & Counties Bank, said: “Cambridge and Counties was established as a relationship bank to support brokers and customers with skilled, experienced colleagues who take the time to understand each opportunity. It is vital that the evolution of our systems further enables this successful relationship-based approach. I am confident that the partnership with nCino will allow us to achieve this unique blend of modern technology whilst retaining our traditional relationship banking and underwriting strengths.” 

Jonathan Annis, Area Vice President UKI at nCino, said: “We’re delighted to be working with Cambridge & Counties Bank as it looks to enhance employee, broker and customer experiences. Forward-thinking and customer-centric financial institutions are embracing cloud technologies as part of their transformation and growth strategies. We’re proud that Cambridge & Counties saw a partner in nCino for this journey.”

Previous Article

January 19, 2022

i2c selected by leading payments innovators across Latin America, Caribbean

Read More
Next Article

January 19, 2022

Personetics announces $85m in growth funding from Thoma Bravo

Read More








IBSi Daily News Analysis

fraud,

March 05, 2024

Cambridge & Counties Bank

Regulated firms at risk of financial crime due to lack of daily customer due diligence

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

Today

Mashreq launches ‘Mashreq NEO’ segment in Egypt

Read More

Today

OneBanx names Javed Anjum as CEO

Read More

Today

Uqudo & Tamara to enhance identity verification in BNPL transactions

Read More

Related Reports

Sales League Table Report 2023
Know More
Global Digital Banking Vendor & Landscape Report Q4 2023
Know More
Wealth Management & Private Banking Systems Report Q4 2023
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q4 2023
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2023