Brits lost £593m to fraudsters since April; investment fraud ranks highest

By Puja Sharma

New figures released in the updated 2023 Fraud Report from the credit card experts at money.co.uk, which analyses police figures to reveal where in the UK has seen the biggest rise in fraud and cyber crime, show that reports of fraudulent attacks have increased yet again.

Cybercrime has been dominating the headlines in recent years as fraudsters become more sophisticated in their attacks. Successful criminals are stealing hundreds of thousands of pounds from just a single intrusion in some cases.

The Fraud and Cyber Crime Report reveals that there has been a rise of 1,407 cases of fraudulent activity in April, May and June, in comparison to the first three months of the year, at a cost of £593 million. This takes the total fraudulently stolen cash to almost 3 and a half billion pounds in the past 12 months.

The platform’s credit card experts explain how you can protect yourself from fraud when online shopping with a credit card thanks to Section 75 of the Consumer Credit Act. Be sure to compare credit cards to check for any additional protections.

Fraud and Cyber Crime was very slightly up from the previous quarter in April 2023 to June 2023, with 86,578 crimes recorded. Losses were up slightly – around £593 million compared to the previous quarter’s almost £527 million.

What were the most common cases of fraud and cybercrime in the UK in 2022-23?

Of crimes classified into a category, investment fraud came out on top for the last three months as the most financially damaging type of fraud with total losses from April to June adding up to £135.2 million, at a similar level to the previous quarter in terms of the amount and number of cases.

Investment fraud refers to a range of deceptive practices where fraudsters induce individuals into making purchases based on false or misleading information.

The most common type of fraud in Q2 of 2023 was consumer fraud, with more than 31,000 cases totalling £93 million in losses, which is a drop of around 13 million compared to the Q1 losses (though the number of cases remained roughly the same).

Consumer fraud includes any losses incurred by an individual or group of customers due to deceptive business practices, and includes online shopping fraud, which accounts for more than £14 million worth of losses in the UK in the last quarter of 2023 alone. Online shopping fraud accounted for more than 20% of all fraud and cybercrime reports in the quarter. Public sector fraud saw a notable uptick this quarter, with more than £50 million worth of losses due to pension fraud alone.

Who has been the most impacted by fraud and cybercrime?

Those aged 30-39 were targeted the most by fraud and cybercrimes in Q2 of 2023, with those aged 20-29 not far behind. Individuals younger than 70 were most commonly victims of online shopping and auctions fraud (excluding uncategorised crimes).

Older age groups more commonly experienced crimes in the categories of computer software service fraud, advance fee fraud, cheque/card fraud, and door to door sales fraud.

Computer software service fraud involves criminals posing as legitimate software companies such as Microsoft, calling you to tell you there’s a problem with your computer in order to gain access to your private information or hold you to ransom and commit fraud. Advance fee fraud is when fraudsters target victims to make advance or upfront payments for goods, services and/or financial gains that do not materialise.

Where have crimes increased the most quarter to quarter 

The report also looked into police force figures to understand which parts of the UK have experienced a significant change in fraud figures.

In the second quarter of 2023, Northamptonshire saw the biggest rise in the number of reported crimes for a mainland UK police force – figures rose by over 22% – with the total value of losses of over £4 million. Other forces that saw big increases in Q2 included Warwickshire (9%) and Leicestershire (8%).

6 of the 45 mainland forces saw rises of more than 5%, while only 10 saw drops of more than 5% – these included Humberside (13%), Sussex (8%) and Police Scotland (8%) Cybercrimes have cost Brits nearly £4 billion in the past year. This is a reminder for us how important it is to protect our digital data and be more vigilant when making purchases online.

James Andrews, money.co.uk credit card expert, said, “Using a credit card to pay for purchases gives you extra protection when shopping online. If you pay for even part of an item costing between £100 and £30,000 using your credit card, then you get extra protection from your card provider under Section 75 of the Consumer Credit Act.This allows you to claim a refund from your credit card provider if the selling merchant can’t be contacted or denies any wrongdoing.”

He added, “Making sure you have up to date antivirus software on your computer, phone and tablet can also help protect yourself from cyber attacks.Finally, as a rule of thumb, banks and other official bodies will never request details such as credit card numbers or other personal information over the phone or email. If you do find yourself in a position where you have unexpectedly lost money, it is important that your bank is made aware of this as soon as possible.”