Bank DBS Indonesia brings Visa Contactless debit card to secure transactions

By Gloria Mathias

Bank DBS Indonesia has launched the contactless feature on the DBS Visa debit card. The feature allows customers to simply tap their debit card into the Electronic Data Capture (EDC) machine without inserting the card or entering a personal identification number (PIN).

This product innovation ensures efficiency and ease of transactions for customers.

The Visa Consumer Payment Attitudes 2022 study revealed that contactless payments are proliferating in Southeast Asia, up 38% in 2020. In the case of Indonesia, the trend signalled a growing awareness of contactless cards among the population (69%), with 75% expressing interest in using the cashless payment method. Based on this development, Bank DBS Indonesia presents a DBS Visa contactless debit card, which not only simplifies the transaction process but also increases payment security.

Consumer Banking Director at PT Bank DBS Indonesia, Rudy Tandjung, said, “With the DBS Visa contactless debit card, customers are now able to make transactions of up to Rp1,000,000 per day with just one tap. This product is a manifestation of our commitment to providing a joyful and secure banking experience for customers while emphasising Bank DBS Indonesia’s commitment to providing services that are innovative and relevant to customer needs. This is in accordance with our mission to be ‘more like an innovator, less like a bank’.”

Contactless transactions are currently only possible overseas, but the DBS Visa contactless debit card can still be used in Indonesia by inserting the card into an EDC machine.

“Now, there are probably customers who are worried about not remembering their PIN or about the modus operandi of frauds that often occur. We believe that the DBS Visa contactless debit card can minimise unwanted incidents and people will no longer be bothered with banking matters, in accordance with our ‘Live more, Bank less’ principle,” Rudy Tandjung concluded.