Arbuthnot Latham implement nCino across private and commercial banking estate

By Joy Dumasia

nCino, a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Arbuthnot Latham & Co. Ltd (Arbuthnot Latham) had selected the nCino Bank Operating System to modernise the technology experience across its private and commercial banking estate. nCino will provide a market-leading cloud platform that complements the bank’s revered client-centric focus to offer even swifter and frictionless access to financial services. 

In 2021, Arbuthnot Latham sought a single, scalable platform to support the entire lending journey for private and commercial clients from origination to in-life management. Building upon the successful implementation and use of nCino at Arbuthnot Specialist Finance Limited (ASFL), the property finance subsidiary of Arbuthnot Latham, the bank selected nCino’s cloud-native end-to-end platform to streamline the digital lending journey for multiple lines of business.

Kevin Barrett, Managing Director, Banking at Arbuthnot Latham, said: “We believe strongly in traditional relationship and service-led banking that is powered by modern technology. We continue to invest in the right people and technology so we can provide the best service for our clients today and scale efficiently into the future. The nCino platform is an innovative and flexible solution that will help us support our clients achieve their goals with even greater speed and agility.” 

Built by bankers, nCino understands the cornerstone of niche client experience, which sits at the heart of Arbuthnot Latham’s philosophy. The platform does not digitise inefficient processes but instead optimises customer relationships by utilising multiple channels and open APIs to enhance data collection, credit decisioning and time to disbursement. 

Jennifer Geary, Managing Director, EMEA at nCino, said: “We’re extremely proud that the successes experienced at ASFL were recognised and led Arbuthnot Latham to use nCino’s technology more broadly across the organisation. Once live, we expect Arbuthnot Latham to experience multiple benefits such as increased transparency across its entire lending estate, a 360-degree customer and portfolio view, more streamlined and efficient processes, and a reduction in credit cycle times with reduced risk all leading to improved client experiences. We’re excited to be on this journey together.”